Training Courses
Online courses taught by knowledgeable professionals from across the field of conflict resolution.
See the coursesCaribbean Centre for Conflict Management
Respecting diversity. Achieving harmony.
Training and consulting in conflict management, and face to face and online mediation, for individuals, businesses and governments across the Caribbean.
What we do
Online Dispute Resolution Services
We facilitate mediation sessions both face to face and online.
Book a mediationConsultation
We work with organisations and governments to put in place the structures and policies that manage conflict.
Talk to usHelping people resolve differences
We specialise in conflict resolution
The Caribbean is home to so many cultures and ethnicities that there is always the potential for conflict.
Only through specialised training can the region’s organisations, businesses and governments be properly prepared to overcome conflict when it arises.
We invite you to join us on this important journey as we strengthen relationships across the Caribbean, so that as a people we are skilled at managing conflict in all its forms.
- Mediations
- 450
- Specialists
- 4
- Courses
- 6
- Years' experience
- 19
Barbados
Antigua and Barbuda
The Bahamas
St. Kitts and Nevis
St. Vincent and the Grenadines
St. Lucia
Available courses
Get started today with any or all of our proven courses, or ask us for a customised course built around your needs. All courses are held online.
Managing Workplace Conflict
Learn the principles of effective listening and communication at work, and improve working relationships and customer service.
Course detailsFoundational Mediation Skills
Build the foundational skills to train as a mediator, taught by experienced practising mediators.
Course detailsMediation Skills for H.R. Personnel
Apply mediation skills in an HR setting, and gain the negotiation skills needed for industrial disputes.
Course detailsConflict Resolution Skills for Leaders
Understand how leadership style and workplace conflict interact, and build team rapport to improve productivity.
Course detailsNegotiation Skills Training
Learn to solve problems and to deal with difficult personalities when you negotiate.
Course detailsConflict Resolution Skills for the Tourism Industry
Improve customer relations and build team rapport to deliver exceptional service in the hospitality sector.
Course details
A word from our Principal and Founder
We’re excited to announce our new line-up of courses, designed specifically for working professionals. In the coming weeks we will also launch a new sister charity that promotes mediation through community projects and work with schools. There’s a lot happening at CCCM, and we’re eager to share it with you.
Maria PhillipsLLB, LLM, MSc · Attorney-at-Law
See Maria’s bioWho we serve
Training across the region
Over the years the Centre has trained attorneys-at-law, probation and police officers, guidance counsellors, insurance and human resource executives, government and management personnel, and customer care teams.
Barbados Employers Confederation 
UWI training 
Antigua, 2017 
Community work in schools 
Training at the airport
Facilitators
Meet the team
Rochelle Lashley
Facilitator / Mediator
An Attorney-at-Law practising in civil litigation, contracts, corporate matters, and family and employment disputes.
View bio
Anthony Durrant
Facilitator / Mediator
A director of the Centre, as well as a family mediator and facilitator.
View bio
Elsa Webster
Facilitator / Mediator
Experienced in business management, consulting, performance management, organisational design and more.
View bio
Lennox Rochester
Facilitator / Mediator
A graduate of Brunel University, London, who has served in many roles across organisations in the medical field.
View bio
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